How to Get Research Help

Off-Hour Chat Help

HAVE A LIBRARY QUESTION AT 2AM?
Talk to Loubot, our librarian-trained chatbot!
 

Connect with a Librarian

By Chat

For quick help and general questions

 

By Text

For directional questions only

Text Us: 614-500-4754

By Email

For research help (even on weekends!)

Email Your Question

By Appointment

For in-depth help and projects

Request an Appointment

Find Library Answers

Have more questions?

Check the entire list of FAQs for other helpful answers

Check Library Hours & Policies

Library Hours

Chat Hours

Monday - Thursday

9 a.m. to 3 p.m. Central Time (CT).

Saturday

9 a.m. to 12 p.m. Central Time (CT).

Sunday

1 p.m. to 4 p.m. Central Time (CT).

Email and Text Hours

Monday - Sunday

7 a.m. to 6 p.m. Central Time (CT).

Appointment Hours

Monday - Sunday

Check Availability.

Library Policies

What Librarians Do

Librarians Can Help Guide Your Research.

Librarians Can Help Find Specific Books and Articles.

Librarians Can Help You Learn to Use the Library.

What Librarians Don't Do

Librarians Do Not Help with Citations or References.

For help with citing sources or references, contact your professor or the writing center.

Librarians Do Not Review Papers or Provide Templates.

For help with templates, TurnItIn, or with your writing in general, contact your professor or the writing center.

Librarians Do Not Provide Tutoring Services.

If you need help with an assignment or your class, contact your professor or Student Services.

Librarians Do Not Provide Technical Support.

If you need help with your computer, Microsoft Office, your Chamberlain Email account or other services, contact Chamberlain IT at (877) 366-9388.