How to Get Research Help

Off-Hour Chat Help

Talk to Loubot, our librarian-trained chatbot!

Connect with a Librarian

By Chat

For quick help and general questions


By Text

For directional questions only

By Email

For research help (even on weekends!)

By Appointment

For in-depth help and projects

Find Library Answers

Have more questions?

Check the entire list of FAQs for other helpful answers

Check Library Hours & Policies

Library Hours

Chat & Email Hours

Monday - Thursday

9 a.m. to 3 p.m. Central Time (CT).


9 a.m. to 12 p.m. Central Time (CT).

Appointment Hours


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Check Availability.

Library Policies

What Librarians Do

Librarians Can Help Guide Your Research.

Librarians Can Help Find Specific Books and Articles.

Librarians Can Help You Learn to Use the Library.

What Librarians Don't Do

Librarians Do Not Help with Citations or References.

For help with citing sources or references, contact your professor or the writing center.

Librarians Do Not Review Papers or Provide Templates.

For help with templates, TurnItIn, or with your writing in general, contact your professor or the writing center.

Librarians Do Not Provide Tutoring Services.

If you need help with an assignment or your class, contact your professor or Student Services.

Librarians Do Not Provide Technical Support.

If you need help with your computer, Microsoft Office, your Chamberlain Email account or other services, contact Chamberlain IT at (877) 366-9388.