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How To Get Help With Library Systems

If you are experiencing problems accessing the library, please review this page before entering a ticket. 

Please Note: This page is for Library Systems Support requests only.
If you need help accessing your textbooks, finding resources in your classroom, accessing Turn It In, or cannot access other Chamberlain resources, please contact your professor or Chamberlain IT. You can reach Chamberlain IT by calling 888-556-8226 and selecting Option 2.

Fix Common Problems

Most of the common problems that you may experience with library services can be fixed by by clearing your browser's cache and cookies. The links below will take you to instructions for clearing the cache and cookies in the most popular browsers.

Be sure when you clear your cache and cookies that you select "All Time" and not "The Last Hour" or "The Last Day"

Check Library Systems Status

Before entering a ticket, check our status dashboard to see whether there are any active issues or outages:


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