How to Get Help - Beta

Find Library Answers

HAVE A SPECIFIC QUESTION?
Check our Frequently Asked Questions for an Answer!

Connect with a Librarian

By Chat

For quick help and general questions

 

By Text

For simple questions on-the-go

By Email

For detailed help (even on weekends!)

By Appointment

For in-depth help and projects

Check Hours & Policies

Library Hours

Chat Hours

Monday through Friday

Library chat is available from 9:00 AM Central to 6:00PM Central.

On Wednesdays

Library chat hours are extended to 9:00PM Central.

On Saturdays

Library chat is available from 9:00AM Central to 12:00PM Central.

On Sundays

Library chat is available from 1:00PM Central to 6:00PM Central.

Appointment Hours

Monday through Friday

Appointments are available from 9:00AM Central to 9:00PM Central.

On Saturdays

Appointments are available from 1:00PM Central to 6:00PM Central.

On Sundays

Appointments are available from 9:00AM Central to 12:00PM Central.

Library Policies

What Librarians Do

Librarians Can Help Guide Your Research

Librarians Can Help Find Specific Books and Articles

Librarians Can Help You Learn to Use the Library

What Librarians Don't Do

Librarians Do Not Help with Citations or References

For help with citing sources or references, contact your professor or the writing center.

Librarians Do Not Review Papers or Provide Templates

For help with templates, TurnItIn, or with your writing in general, contact your professor or the writing center.

Librarians Do Not Provide Tutoring Services

If you need help with an assignment or your class, contact your professor or Student Services

Librarians Do Not Provide Technical Support

If you need help with your computer, Microsoft Office, your Chamberlain Email account, or other services, contact Chamberlain IT.